Frequently Asked Questions
Everything you need to know about your Kushals fashion experience.
How long does it take to ship my order?
We typically process orders within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international delivery may take 7-14 business days depending on the location.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, in their original packaging, and with all tags intact to be eligible for a refund.
How do I care for my Kushals jewelry and accessories?
To maintain the shine and quality, avoid contact with water, perfumes, and harsh chemicals. Store your items in a cool, dry place, preferably in the airtight pouch provided.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most domestic pin codes.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's progress until it reaches your doorstep.
Are your products covered by a warranty?
Yes, we provide a 6-month limited warranty on manufacturing defects. This does not cover normal wear and tear or damage caused by improper handling.